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Automate any conversation

Deploy secure, expert-level chatbots, fully customizable for complex enterprise knowledge and high

stakes customer interactions.

Train the AI agent on your past issues

to resolve requests faster by leveraging customer context

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Why us?

Internal knowledge
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  • Use your documents, links, and other data to generate automatic responses

  • Generate automatic responses  with a reference to your original source

  • Connect the chatbot with CRMs, booking systems, support platforms and more

Fast deployment
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  • Get started in days, allows us to host it for you

  • A ready-made solution with a web widget and mobile-friendly chat windows

  • Tailor the  appearance to fully match your brand, including colors, logos, tone, and style

Customization
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  • Run the chatbot on-prem or preferred cloud provider (e.g AWS, Azure, etc)

  • Powered by any LLM of your choice (e.g., LLaMA, Gemini, GPT-5)

  • Publish your chatbot across websites, client portals, social media, custom web banners, and other platforms.

Train your AI on any document source

From Confluence and Google Docs to Notion, Jira, and your help center — AI Agents learn fast from the tools and documents you already use.

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Feedback

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Elvis Kvalbergs
Founding Partner, Burti Ltd

Implementing the Mitigate AI Platform has caused a pivotal shift for our service desk. It taps directly into our JIRA history, instantly suggesting accurate resolutions for new support queries. As an IT company, we appreciated that the platform is built for deep customization, allowing us to deploy it on our own infrastructure and select the specific LLM that best fit our needs. This flexibility, combined with the faster response times, makes it a powerful solution.

Case studies

Burti Ltd JIRA Automation Case

Burti, an IT consulting and Atlassian partner, wanted to speed up support operations and make better use of their extensive knowledge base. 

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Accelerate ticket resolution right in your JIRA environment

Users can make the most of Mitigate AI Platform without leaving the JIRA environment. Use generative AI to streamline ticket responses with confidence around accuracy, security, and privacy.

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Auto-Drafted Replies:

  • Agents leave smart internal notes for your human team, speeding up triage and resolution.

  • Let your AI Agents fully manage repetitive queries, escalating only when needed.

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Reliable answers grounded in your knowledge base:

  • Source-referenced replies

  • Always traceable and verifiable

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Build new knowledge content:

  • Turn ticket exchanges into knowledge base articles

  • AI trained on your internal documents

  • Custom response retrieval from CRM, SharePoint, etc.

Targeted AI Solutions for 

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E-commerce Support & Sales
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Handle order tracking, returns, product recommendations, and upsells, leading to higher conversion rates.

Internal Knowledge Base
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Instantly answer complex HR, IT policy, or engineering questions for your employees.

Financial Compliance Q&A
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Provide accurate, grounded answers on complex regulations and internal compliance documents.

Sales Qualification
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Pre-qualify leads 24/7, gather essential contact data, and book high-intent meetings automatically.

Typical AI chatbot use cases

Internal policies chatbot
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A telecommunication services company implemented an AI platform to improve knowledge management and provide employees with up-to-date company policies through a workflow connected to Google Drive.

Customer support
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A recycling company uses an AI platform to answer client questions on contracts, pickups, and recycling, reducing support workload with fast 24/7 responses.

Email management
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A notary office uses an AI platform to draft and manage emails, checking requests for required details and notifying clients of missing information, while staff review for accuracy.

Sales analyst chatbot
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A sales organization uses an AI platform to help staff write SQL queries and analyze CRM data, providing insights, client assessments, and recommendations.

E-commerce chatbot
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An e-commerce company uses an AI platform to draft responses to customer inquiries based on order data and past interactions, with support agents reviewing replies to ensure accuracy and speed

Tech help desk support automation
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A software company uses an AI platform to draft JIRA ticket responses based on past cases, with agents reviewing replies to ensure accuracy and speed up support.

HR Onboarding
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An HR team uses an AI platform in Microsoft Teams to guide new hires through policies, benefits, documents, and training, answering questions while reducing manual workload.

Locating internal policies
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A professional services company uses an AI platform to quickly provide employees with accurate policy information

Pricing AI Chatbot Platform

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Essential Deployment
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Mitigate AI platform

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Project management

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Platform Set-up

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Knowledge Base Set-up

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Onboarding

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Client self-hosting

9’850 EUR**
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Extra Integrations*
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Integrations

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Development

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Security

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UX/UI requirements

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Documentation

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Project management

~ On demand
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Hosted Solutions
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Mitigate AI platform hosting

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Support, bug fixes and updates during one-year maintenance period

from 400 EUR a month**

* Accurate pricing to be proposed after further scoping of the requirements.
    Hosting your AI Chatbot and DevOps services for a 1 year period come at an additional cost.
** All prices are listed excluding VAT.

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Thanks for submitting!

"The Mitigate AI Platform has transformed our service desk by leveraging our JIRA history to suggest accurate resolutions instantly. Its customizable deployment and choice of LLMs, combined with faster response times, make it a powerful solution for our IT company."

Elvis Kvalbergs, Founding Partner, Burti Ltd

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